What I Learned from Conversations
- Confidence comes from presence, warmth, and curiosity - not inherent charisma. Presence is the ability to turn off your internal doubts, instead of asking "what does this person think of me?" rather, being present in the moment. Warmth is the habit of showing goodwill to the people around you. People like and trust others more when they are liked and trusted themselves. Curiosity is the genuine interest in other people. People who are secure in themselves feel more safe and comfortable to be curious about others.
- Listening is far more important than talking, especially when it is an emotional story and you can feel the same emotions they are. Listening like a trampoline means that you are bouncing back and forth, with high energy, a hallmark of a good conversation.